Last updated: April 2026
We collect the following data when you use our site: full name, phone number, WhatsApp number, email address, shipping address, governorate, and order details. When registering a warranty, we also collect: product name, serial number, retailer name, purchase date, and product photo.
We use your data to process orders, activate warranties, communicate about shipping and delivery, respond to inquiries, and send product updates (if you opted into the newsletter). We do not use your data for marketing purposes without your consent.
We share your data only with: shipping partners for order delivery, payment processors (Fawry, Vodafone Cash) for payment handling, and our internal customer service team. We do not sell or rent your personal data to any other party.
We retain order and warranty data for 3 years from the date of last interaction. Newsletter data is deleted immediately upon unsubscription.
You have the right to access, correct, or request deletion of your stored data. To exercise any of these rights, contact us at info@wg-eg.com.
We use essential cookies required for site operation (login sessions, shopping cart). We do not use marketing cookies without your consent.
For any privacy inquiries, contact us at info@wg-eg.com or call our hotline: 17530.
